This Privacy Policy (the “Policy”) of ShaadiGPT Technologies LLP (“Company”) applies to the creation of Internet-based CHATBOTS (“Services”) offered by the Company. The Company may at any time alter/change the contents of this Policy by placing an updated version on its Website (https://shaadigpt.com).

The purpose of this Policy is to safeguard the Personal & Confidential Information of every individual who uses the Services offered by The Company.

Personal Information means any information that relates to a natural person, which, either directly or indirectly, or in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

All information that the Party Disclosing the same (“Disclosing Party”) discloses to the other Party (“Receiving Party”) and designates it as being confidential or which, under the circumstances surrounding disclosure, ought to be treated as confidential and which shall be used for the purposes of utilizing the Services. “Confidential Information” includes, without limitation, any information provided by the Disclosing Party, affiliates, employees, agents, representatives, advisors, or consultants, whether disclosed or communicated verbally (with subsequent ratification in writing within 5 days from such disclosure), in writing, or in any other tangible form.

The Services offered by the Company relate to the creation of Chatbots on behalf of its Customers with a view to receive responses on the Chatbots. The Company, during the course of Services, will collect and hold certain Personal & Confidential Information of individuals, Body Corporate, and its Customers who participate in the Chatbots. The following information shall be collected while performing the services provided by The Company:

- Full Name of the individuals.
- Email ID/Alternate Email ID’s.
- Phone Numbers.
- Address.
- Location.
- Financial Information.
- Preferences.
- Responses under the Chatbot.
- Any other information which may be necessary.

We use your information to:
- Provide access to the Services;
- Provide regular updates to you about new features and promotions associated with the Services;
- Identify you as a user of the Company's Services;
- Provide updates related to any other service offered by the Company and its affiliates;
- Share it with third-party service providers required for the provision of Services;
- Improve security infrastructure.

We use any technical information provided by you to:
- Store small text-based files, called Cookies, to improve the quality of our service, including storing user preferences, improving the Service, and tracking user trends. When you access the Site, The Company's servers automatically record information that your browser sends to the Server. This information is never shared with any third party.

We use your contents transmitted through the Service to:
- Provide access to the Service;
- Comply with any regulatory directions and orders;
- Comply with the terms of any contractual agreements.

The Company is ISO 27001:2013 compliant and maintains thorough checks to prevent any security lapses. The security of the information provided by the Customers is the topmost priority of the Company, and to prevent any unauthorized access or disclosure and to safeguard information, the Company employs very tight and stringent security measures.

The information shared by the Customer is always secured, and the secrecy is never compromised. The Company, through this Policy, assures all individuals and Customers that it takes every effort to maintain the secrecy of the information. However, the Company may disclose any/all of the information to any Third-Party Service Provider to improve the quality of service under any contractual terms or to prevent any breach of Terms. The Company may also share the information of its customers with Government agencies in case there arises any requirement to comply with any regulatory/court order.
 

These terms and conditions form a legally enforceable and binding contract (“Agreement”) between any individual person being at least 18 years old (“Customer,” which expression shall unless repugnant to the context or meaning thereof shall be deemed to mean its successors and permitted assigns) and ShaadiGPT Technologies LLP, a Company incorporated under the laws of INDIA, as applicable in the city of Jaipur (“Company”), for availing the Services (“Services”) by accessing the website having URL https://shaadigpt.com (“Website”).
 

- License: Subject to payment of consideration and compliance of other provisions of this Agreement by the Customer, The Company hereby grants to the Customer a limited, non-transferable, and royalty-free license to use the Platform and/or Services during the term and as per the terms of this Agreement.
- Provision of Services: The Customer shall be able to access the Services by visiting the URL of the Website, which is free of cost, and then setting up a user account on the Website along with login details including user name and password of the said account.
- Changes: The Company may make changes and improvements to its Services at any time without any notice in this regard to the Customer. In case of any change which affects/restricts the rights of Customer, a prior notification shall be sent.
- Customer Support: The Customer may contact our Customer Support Centre for any enquiry or assistance. The contact details of Customer Support Centre are: support@shaadigpt.com.
- User Accounts: The Customer shall ensure that it shall not share user name, password, and/or any other details pertaining to the user account with any other person whatsoever. The Company shall not be responsible for and disclaims any liability arising out of the activities performed through the user account, whether by the Customer or otherwise. User account shall be valid for a period of 30 (thirty) days from the lapse of a subscription, after which The Company shall be entitled to terminate the same with prior notification to the Customer.
- Subscription: The Customer has agreed to subscribe to the Services on a monthly/annual basis (as decided between the Parties), and the subscription shall be valid for such duration. The subscription can be renewed within 30 (thirty) days from the lapse of the subscription. The extent of Services and deliverables to be provided under the subscription have been agreed upon under Annexure I of this Agreement. In case a particular element of deliverables of a subscription gets exhausted, the Customer may purchase the minimum lot of such element as prescribed.

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Please Note: Once subscription fees are paid, there is no refund for partial days of service or if service is unused during the subscription period mentioned at the time of checkout.